Accounts are referred to CBI because they have gone unpaid for several months. Our client, the creditor, has not received communication from their customer regarding the account and has sought the assistance of CBI for resolution and payment of the delinquent account.

We understand there are various reasons a person may fall into delinquency. We are here to provide guidance to resolve financial obligations.

Unpaid debt affects everyone, through higher prices, business failure and an insecure job market. CBI provides a financial resource to businesses and consumers through the settlement and repayment of outstanding debts.

The Consumer Bill of Rights establishes the rights of the customer.

• Right to Safety
• Right to be Informed
• Right to Choose
• Right to be Heard

CBI takes consumer rights seriously and will work directly with each individual to ensure their rights are protected during the resolution process.