Consumer Resources

Resolve Your Account

Did you received a letter from CBI?

Stay Cool …

Use the Payment Tool!

The Situation …

Accounts are referred to CBI because they have gone unpaid for several months. Our client, the creditor, has not received communication from their customer regarding the account and has sought the assistance of CBI for resolution and payment of the delinquent account.

We understand there are various reasons a person may fall into delinquency. We are here to provide guidance to resolve financial obligations.

Unpaid debt affects everyone, through higher prices, business failure and an insecure job market. CBI provides a financial resource to businesses and consumers through the settlement and repayment of outstanding debts.

The Consumer Bill of Rights establishes the rights of the customer.

  • Right to Safety
  • Right to be Informed
  • Right to Choose
  • Right to be Heard

CBI takes consumer rights seriously and will work directly with each individual to ensure their rights are protected during the resolution process.

Client Resources

Our Commitment to Our Clients

We deliver outstanding service

We work diligently to recover your accounts

We maintain the highest ethical standards

We operate with the utmost integrity

We provide ease of partnership

Logging in to the QwikClient Portal

This video provides step-by-step instructions to login to your QwikClient Service account. Should you have any issues, don’t hesitate to contact us.

Assign Accounts

Learn how to assign collection accounts via the QwikClient online portal.

Monitoring Accounts

This tutorial video walks you through how to monitor accounts that have been assigned to CBI via the online QwikClient portal.

Access Reports

Learn how to access valuable information using the reporting feature of QwikClient. This tutorial will show you step-by-step how to create and view reports online.

Contact CBI

This video tutorial demonstrates how to contact CBI using the online QwikClient portal.