This privacy policy sets out how we process your personal data. Personal data is defined as belonging to any individual.

Collection Bureau committed to protecting your privacy. This privacy statement applies to Collection Bureau Inc. Web site and governs data collection and usage on Collection Bureau Inc. Web sites and services; it does not address or govern any information gathering, use or resulting actions arriving from follow-up conversations or interactions with CBI employees. E-mail posted or sent through this website may not be secure against interception by unauthorized individuals. We will not respond to e-mail or digital request concerning accounts placed for collection unless an authorization permitting such communication is received by you. If you are communicating with CBI regarding a debt that has been placed for collection with CBI, all correspondence regarding that account should be sent via U.S. Postal Service. Personal information of all users is collected, used and disclosed as described in this statement of privacy.

Purpose for Collecting Personal Data.

We will only collect and process your personal data on legal basis only, this means that processing must be necessary for the performance of a contract or agreement to which you or the company you represent is a party of. Your data will be held securely in compliance with data protection laws.

Collection Bureau Inc. (CBI) will not collect, use or store information on the domain you use to access our website. CBI does not track, or use cookies to analyze website traffic. Information contained in communications sent by individuals through CBI’s website will only be used by CBI to answer questions, follow-up suggestions, complaints, process request of transactions.

We use your data to provide and improve service.

If you access our website you agree to the collection and use of information in accordance with this policy.

CBI will not use personal data to contact you with newsletters, or any other promotional material. Personal data collected will only be used to facilitate business transactions.

What Person Data is Being Processed About You and Why.

We collect and hold necessary information for the management of the contractual or business relationship. In order to communicate with you and ensure true identification we need to verify certain identifies and consumer records.

Types of Data Collected

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:

  • First name and last name
  • Address, State, Providence, ZIP/ Postal Code, City
  • Email address
  • Phone Number

Will We Share Your Persona Data with Others?

We may share your personal data with our vendors that facilitate and/or provide parts of our services, e.g. scrub vendors, process services, legal representatives, and skip tracing vendors. We may also share your personal data with our clients.

Our employees will have access to the personal data. Access is only granted if necessary, for the fulfilment of the account, and only if the employee is bound by an obligation of confidentiality.

CBI will not use personal data to contact you with newsletters, or any other promotional material. Personal data collected will only be used to facilitate business transactions.

CBI will not sell, share your personal information to any third party, unless express written authorization is received by your, or is an authorized third party by law, or contract.

How Long Do We Store Your Personal Data?

Collection Bureau Inc. Will retain your person data only for as long as is necessary for the purpose set out in this privacy statement. We will also retain your personal data as long as required for lawful purposes for which it was obtained, as long as we have legitimate interest to keep it i.e. Until termination of our agreement and /or the statute barring period is due to be able to defend ourselves again legal claims. Collection Bureau also legally obligated to keep your personal data for a period of time to prevent and detect fraud, or other legal base claims, and for financial audits.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored our Site.

Changes To this Privacy Policy

Collection Bureau Inc…, has the discretion to update this privacy policy at any time. When this privacy statement is updated the revise date at the bottom of this page will reflect the revised date. We encourage Users to frequently check this page for any changes to information about how we are helping to protect the personal information we collect.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this site.

Contacting Us

Please contact us if you have any questions about this Privacy Policy


Phone: 888-432-2432

8925 Birch Lane, Nampa ID 83687 USA

Effective Date: January 2020
Last Revised: 5/12/2020